Corrections careers

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Community Corrections Officer


What is a Community Co​rrections Officer?

Community Corrections Officers, previously known as Probation and Parole Officers, are employed within the Corrective Services New South Wales (CSNSW) Division of the Department of Justice.  They are integral to contributing to the Department of Justice's priority to reduce reoffending and maintain community safety. Community Corrections Officers work intensely with offenders once they are released from custody on parole or are serving community based orders.

The roles and responsibilities of our Community Corrections Officers are many and varied.  In essence, they are 'change agents' who work with offenders to reduce their risk of re-offence.  Community Corrections Officers provide professional advice and services including reports to courts, releasing authorities and other statutory bodies.  They provide professional case management and supervision of offenders in a community and custodial environment and they link offenders to interventions and support services in the community.

These roles are engaging, motivating and challenging and you need to have the skills to assess and influence behavioural change while ensuring compliance of offenders. No qualifications are required to start in this role and full training is provided with the completion of a Certificate IV in Correctional Practice.

Community Corrections offers the opportunity to expand and grow your career within Justice. Community Corrections also has specialised teams in: Community Partnerships and Projects, Drug Court, Extended Supervision Orders and Child Protection.

We offer good pay, flexible conditions, opportunity for growth and development and a great team environment.

Working as a Comm​​unity Corrections Officer with CSNSW

As a Community Corrections Officer you will be required to work in a variety of locations including the community corrections office, a gaol, courts and undertake home visits.  You will interact with offenders and their families and referral organisations that provide services to assist offenders address their offending behaviour.

Community Corrections Officers must be able to become an engaging and motivating part of the lives of offenders in order to provide pro social modelling and professional one on one interaction to support positive behavioural change.

In your day-to-day work you will be working directly with offenders who are transitioning out of custody or currently serving community orders, which include:

  • ​Good Behaviour Bonds
  • Community Service Orders
  • Intensive Correction Orders
  • Drug Court Orders
  • Home Detention Orders
  • Parole Orders
  • Extended Supervision Orders

How to become a Com​munity Corrections Officer

There are no formal qualifications required to apply for a role as a Community Corrections Officer.  Successful applicants must be able to demonstrate exceptional communication skills, and show an ability to influence behaviour change on the people you work with.  You will need to be resilient and mature to deal with often challenging behaviours. Applicants must however have key capabilities, attributes and successfully meet police check requirements.

Successful applicants to the Community Corrections Officer role will be provided with training in the form of a Certificate IV to ensure you are well-equipped to carry out your role in an effective manner.

Application and Assessment ​​Requirements

Applicants for the role of Community Corrections Officer must:

  • ​​Be an Australian Citizen,  Permanent Resident or hold an appropriate visa that allows you to work in an ongoing role (temporary or casual staff can hold time limited working visas)
  • Be a person of good character and meet the probity standards required by Corrective Services NSW, including a criminal record check and fingerprinting
  • Undertake general ability and psychological suitability testing,  to assess capabilities in order to be progressed to interview
  • Undertake an interview and written testing and be competitive in that process in order to be considered for employment
  • Receive satisfactory referee and employment checks.

How to app​​ly for a Community Corrections Officer position

All applications must be submitted through iworkfornsw.gov.au  We offer roles all over NSW, and you can find all our current vacancies on that site.

​You will need to submit a resume (no more than 5 pages) and a cover letter setting out how your skills and experience meet the capabilities of the role.  You will also have to answer some pre-screening questions.​

Apply now​​​​

​Apply for a Community Corrections Officer role ​at iworkfor​.nsw.gov.au​.

Re​​​​lated information

​​​​​About Corrective Services NSW​

Correctional Centre Loc​ations

Employment policies and information

Custodial Recruitment Process

Self Assessment Tool [PDF, 29kb] 

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